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Students in applied fields benefit enormously from experiential
learning in which projects with external clients are completed.
Learning to create products and services without a connection to
those who will use the products and services provides a limited
view of the production process. In dealing with real life issues
such as accuracy, completeness and clarity of requirements,
soundness of design, product usability, thoroughness of testing,
and understandability and comprehensiveness of consumer
acceptance - the students gain enormous insight. Service-learning
is a type of active learning in which students are required to
conduct an activity, as apposed to passive learning in which
learners are required to read or look at pictures. In active learning
produces a 70-90% retention rate of learnt material while passive
learning only produces a 10-30% retention rate [6]. While
projects are time consuming, students acquire more accurate and
complete pictures of development lifecycles than they could
without the projects.
A report by Eyler et al. summarized the findings of servicelearning
research in higher education over the years [1993-2000].
The report documents both personal and social effects on
students. Personal outcomes reported include positive effects on
student personal development in areas such as personal efficacy,
personal identity, spiritual growth, and moral development. Also
reported are positive effects on interpersonal development skills,
the ability to work well with others, leadership and
communication skills. The summary also states that servicelearning
contributes to career development. Social outcomes
reported include reducing stereotypes and facilitating cultural and
racial understanding. Service-learning was also found to enhance
social responsibility, citizenship skills and commitment to service.
Furthermore, researchers found service-learning to have a positive
impact on students' academic learning. Not only does servicelearning
improve students' ability to apply what they have learned
in “the real world”, it also has an impact on academic outcomes
such as demonstrated complexity of understanding, problem
analysis, critical thinking, and cognitive development.
Students engaged in service-learning report stronger faculty
relationships than those who are not involved in service-learning.
They also have higher chances of graduation. When becoming
involved in service-learning, student satisfaction with college is
improved.
By involving students in real projects, the students are
empowered with a sense that they can make a difference.
Furthermore, by involving them in community service students
are empowered with a sense that they can improve the society and
get a sense of civic duty that will last a lifetime.
The Eyler report also states that research found communities to
report satisfaction with student participation in service-learning
activities, as it was found beneficial to communities through the
useful services students provide. Moreover, communities report
enhanced university relations through service-learning programs.
For faculty members, overseeing real world collaborations
provides them with a valuable tool that enables students to
connect what they are learning in the classroom to actual
experiences working in the community. In addition, faculty
members overseeing such projects are able to stay current in their
fields and to forge closer ties with the industry, which in turn
helps improve the understanding of the job market, thereby
increasing the relevancy of the topic taught to the real world
demands.
For the educational institutes, such collaboration will produce
more and better internships for students and jobs for graduates, a
need that continues to increase in importance. In several model
institutes of good practices in service-learning, collaborating
faculty members receive stipends from the hiring agencies to
encourage their active participation in the program. Furthermore,
tangible benefits to the institutes are increased visibility and
positive publicity that leads to more funding and better jobs
for graduates.
For clients, receiving services from students provides fresh
current insights on new methods and practices. Furthermore,
clients will benefit from having a say on what talents and skills
are needed in new graduates as they will influence curriculum to
better meet their current demands. Moreover, clients will receive
high quality services as service-learning will be graded by faculty
and supervised by high quality expertise for low costs.
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